Popular questions guide
Are food tours suitable for families?
Absolutely! Our food tours are designed to be enjoyable for travelers of all ages. Families can experience local culture through delicious food, interactive activities, and family-friendly stops. If you’re traveling with young children, let us know in advance so we can recommend the most suitable tour option.
What is included in the tour?
Each tour includes carefully selected experiences, local guidance, and the services outlined in the itinerary. Depending on the package, inclusions may feature transportation, entrance fees, tastings, activities, and expert local guides. Full details are provided before booking confirmation.
Can I cancel or change booking?
Yes. You may request to cancel or modify your booking by contacting Owl Travel LTD at any time. Requests for changes or cancellations made at least 72 hours before the scheduled departure date will be reviewed and processed subject to availability, supplier policies, and the specific conditions of your booking.
Please note that amendments such as changing travel dates, destinations, hotels, or traveler details may result in additional charges or price differences. Requests received within 72 hours of departure may not be accepted, and any confirmed booking cancelled less than 72 hours before departure will be treated as a late cancellation, with the full booking amount being non-refundable.
Once travel services have been confirmed with our suppliers, certain reservations may be non-changeable or non-refundable. We recommend reviewing your itinerary carefully before confirming your booking. If you require assistance, our customer support team is always available to help.
Do tours include hotel pickup service?
Many of our tours offer hotel pickup and drop-off services for added convenience. Availability depends on the destination and tour type. Pickup details will be confirmed before your tour begins.
How long does the tour last?
Tour durations vary depending on the experience you choose. We offer everything from short half-day adventures to full-day and multi-day journeys. The estimated duration is always listed in the tour details so you can plan accordingly.
How much does it cost to do a private tour?
Private tour pricing depends on the destination, duration, group size, and included services. Contact our team with your travel plans, and we’ll create a personalized quote tailored to your preferences and budget.
Are meals included during the tour?
Meal inclusions vary by package. Some tours include breakfast, lunch, dinner, or food tastings, while others allow you the flexibility to explore local dining on your own. The specific inclusions are clearly listed in each itinerary.
What do I need to bring?
We recommend comfortable clothing, walking shoes, a reusable water bottle, weather-appropriate gear, and any personal items you may need throughout the day. Don’t forget your camera—you’ll want to capture the memories!
Can I cancel my booking anytime?
Yes. You may request to cancel your booking at any time by contacting Owl Travel LTD. Cancellation requests submitted at least 72 hours before the scheduled departure date may be eligible for a refund, subject to the terms and conditions of your booking and any applicable supplier policies.
Cancellation requests received less than 72 hours before departure are considered late cancellations, and the full booking amount will be non-refundable.
Once travel arrangements have been confirmed with our suppliers, certain services may become non-refundable or subject to cancellation charges. We recommend reviewing your booking details carefully before confirming your reservation. If you need assistance, our support team will be happy to help.
Is hotel pickup included in price?
For selected tours, hotel pickup is included at no extra cost. In some destinations, pickup may be available for an additional fee. The exact details are shown in the tour description and booking confirmation.