We specialize in crafting unforgettable city experiences for travelers seeking discover the heart and soul of urban landscapes. Our expertly guided tours take journey through vibrant streets, historic landmarks, and hidden gems of each city.
- Experience Agency
- Professional Team
- Low Cost Travel
- Online Support 24/7
TERMS & CONDITIONS
1. Booking and Payment
1.1. A booking is confirmed only upon receipt of a deposit full payment.
1.2. Final payment must be completed before the specified due date; failure may result in cancellation.
1.3. Accepted payment methods include credit/debit cards, bank transfers, or other agreed-upon methods.
2. Cancellation and Refunds
2.1. Cancellation requests must be made in writing.
2.2. Refunds (if applicable) will be processed as per the cancellation policy, which may vary based on the service provider (airlines, hotels, etc.).
2.3. No refunds will be provided for no-shows or unused services.
3. Changes and Amendments
3.1. Changes to bookings (dates, names, destinations) may incur additional fees.
3.2. The travel agency reserves the right to modify itineraries due to unforeseen circumstances (weather, political unrest, etc.).
4. Travel Documents & Visas
4.1. Travelers are responsible for ensuring valid passports, visas, and necessary travel documents.
4.2. The agency may assist with visa processing but is not liable for delays or rejections.
5. Travel Insurance
5.1. Travel insurance (covering medical emergencies, trip cancellations, etc.) is strongly recommended.
5.2. The agency is not responsible for any uninsured losses.
6. Liability & Responsibility
6.1. The agency acts as an intermediary between travelers and service providers (hotels, airlines, adventure, sighting etc.) and is not liable for their acts or omissions.
6.2. The agency is not responsible for accidents, injuries, or losses during the trip.
7. Force Majeure
7.1. The agency is not liable for disruptions caused by events beyond its control (natural disasters, pandemics, wars, strikes, etc.).
7.2. No refunds will be issued for such events, but future travel credits may be offered where possible.
8. Complaints & Disputes
8.1. Complaints must be reported immediately during the trip for resolution.
8.2. Any legal disputes shall be governed by the laws of the agency’s registered jurisdiction.
9. Privacy Policy
9.1. Personal data collected will be used only for booking purposes and in compliance with data protection laws.
10. Acceptance of Terms
10.1. By booking, the traveler agrees to these terms and conditions.